Perdana4d Privacy Policy — Protecting Your Personal Information

Perdana4d is committed to protecting the privacy of every user in Malaysia. This policy clearly explains what information we collect, how it is used, and your rights as a user.

Effective date: 1 January 2026

1. Information We Collect

When you register and use the perdana4d platform, we collect various types of information to ensure our services run smoothly, securely, and in a way that meets your needs as a Malaysian user. Below are the categories of information we collect:

Account information: Full name, date of birth, email address, phone number, and the password you set during registration.
Identity verification information: Identity documents such as a copy of your MyKad or passport, required for account verification and fund withdrawal processing.
Payment information: Your Malaysian bank account details registered for processing deposits and withdrawals in MYR (RM). We do not store credit or debit card numbers directly — all transactions are processed through approved payment providers.
Device and browser information: Your IP address, device type, operating system, browser version, and other technical data collected automatically when you access our platform.
Usage data: Records of gaming activity, betting history, session duration, and in-platform navigation patterns, used for security purposes and service improvement.
Cookies and tracking data: Information collected through cookies and similar technologies to enhance the user experience and validate login sessions.

2. How We Use Your Information

The information we collect from you is used solely for legitimate purposes related to the operation of the perdana4d platform, as follows:

Processing account registration, login, and user identity verification.
Processing financial transactions including deposits and withdrawals in MYR (RM).
Detecting and preventing fraudulent activity, multiple-account usage, and any other security threats to the platform.
Complying with applicable legal and regulatory requirements, including statutory reporting obligations where required.
Providing effective customer support and addressing any complaints or enquiries raised by users.
Analysing aggregated platform usage patterns for product improvement, interface enhancement, and system security.
Sending account-related communications such as security notifications, terms updates, and other important information relevant to your use of the platform.

Perdana4d will not use your personal information for any third-party marketing purposes without your explicit consent.

3. Cookies & Tracking Technologies

Perdana4d uses cookies — small text files stored on your device — to enhance the user experience and ensure the platform's core functions work correctly. The types of cookies we use are:

Session cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
Preference cookies: Storing your personal settings such as language preferences and platform display configurations.
Security cookies: Used to detect and prevent unauthorised access and suspicious activity on your account.
Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and identify areas for improvement.

You can disable or block cookies through your browser settings at any time. However, disabling certain cookies may affect the full functionality of the perdana4d platform, including your ability to stay logged in.

4. Data Storage, Security & Sharing

Data Storage & Security

All personal information collected by perdana4d is stored on servers protected with industry-standard SSL encryption. We enforce strict access controls to ensure only authorised staff can access user data, and only when necessary for legitimate operational purposes. Account information is retained for as long as your account remains active and for a defined period after account closure to meet legal and audit requirements.

Third-Party Sharing

Perdana4d does not sell, rent, or share users' personal information with any third party for commercial purposes. However, in the following limited circumstances, information may be shared:

With approved payment service providers to process deposit and withdrawal transactions in RM.
With the relevant authorities when we are required to do so by law, court order, or official investigation.
With trusted technical service providers who assist us in operating the platform, provided they are bound by strict confidentiality agreements.

In all data-sharing situations, we ensure that recipients adhere to data protection standards equal to or higher than those we uphold at perdana4d.

5. User Rights & How to Contact Us

Right to Access, Correction & Deletion

As a perdana4d user, you have the following rights regarding your personal information:

Right to Access: You may request a copy of the personal information we hold about you at any time.
Right to Rectification: If any information in your account is inaccurate or outdated, you have the right to request that we update or correct it.
Right to Erasure: You may request the deletion of your personal information, subject to our legal obligations to retain certain records for a specified period.
Right to Restrict Processing: Under certain circumstances, you have the right to request that we temporarily limit how your information is used while an issue is being resolved.

Changes to This Privacy Policy

Perdana4d reserves the right to update this privacy policy at any time to reflect changes in data practices, legal requirements, or new platform features. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

How to Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the perdana4d support team by email at: [email protected]. You may also visit our Frequently Asked Questions us for answers to general questions about privacy and account security.

Your Privacy Is Our Priority

Sign up for a perdana4d account with confidence — your data is handled transparently, securely, and in accordance with a clear privacy policy. Have questions? Check out our FAQ page or contact us directly.